BONUS OPERATIONS N.V. ("we", "us", "our") are committed to protecting and respecting your privacy.

This policy (together with our Terms and Conditions and any other documents referred to within) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read carefully to understand our practices regarding your personal data and how we treat it.

Be assured that access to your data is strictly controlled and only used internally on a need-to-know basis.

Information We May Collect from You

We may collect and process the following data:

• Information you provide by filling in forms on our website, such as when opening an account, depositing funds, participating in services, posting material, or requesting information. This may include copies of identification documents like ID, passport, or driver’s license.
• Details of your visits to our website including, but not limited to, gaming activity, resources accessed, traffic data, location data, communication data, and other relevant information.
• Details of transactions conducted through your account.
• Correspondence records if you contact us.
• Survey responses used for research purposes (participation optional).

IP Addresses & Cookies

We may collect information about your computer (IP address, OS, browser type) for system administration and reporting. This statistical data does not personally identify you.

We may also use cookies to:

• Improve site functionality and deliver a personalized experience.
• Estimate audience size and usage patterns.
• Store preferences such as language and display settings.
• Recognize return users.

You may refuse cookies via your browser settings, though some features may be affected.

Where We Store Your Personal Data

Your data may be transferred and stored outside the European Economic Area (EEA) and processed by staff or service providers located outside the EEA. By submitting your personal data, you consent to such transfer and processing. We ensure appropriate safeguards are in place to protect your data.

All data is stored securely, and personal information transmission is encrypted (SSL). However, internet data transmission is not completely secure, and any transmission is at your own risk.

How We Use Your Information

We may use your information to:

• Deliver content in the most effective manner.
• Provide requested products, services, or games.
• Fulfill contractual obligations.
• Enable interactive features.
• Notify you about service changes.

We may allow selected third parties to provide information about goods or services that may interest you.

Disclosure of Your Information

We may share your personal data with:

• Any member of our group (subsidiaries, parent company).
• Potential buyers/sellers in business asset transactions.
• Third parties in the event of business acquisition.
• Authorities where legally required, or to enforce our Terms of Use or protect rights and safety.
• Fraud prevention, risk reduction, credit reference agencies, regulatory authorities.

Your Rights

You have the right to:

• Prevent processing of your data for marketing.
• Access, correct, delete, or restrict processing of your data.
• Withdraw previously given consent.
• Lodge complaints with relevant data authorities.
• Request data portability.
• Contest automated decision-making.

Contact us at [email protected] to exercise these rights.

Who We Are

References to "BONUS OPERATIONS N.V.", "we", "our" relate to BONUS OPERATIONS N.V., registered at Zuikertuintjeweg ZN/ (Zuikertuin Tower), Curaçao, with company registration number 161022 (0). We act as the "data controller" under applicable data protection laws.

Contacting Us

For concerns regarding your data, please contact us at [email protected].

Legitimate Interests

We may process your data based on legitimate business interests, ensuring fairness and transparency. You can object to such processing.

Data Retention

We retain data for as long as necessary:

• While you are a customer.
• For legal, regulatory, or technical obligations after account closure.

Data Sharing & Transfers Outside EEA

We may share data with:

• Law enforcement, regulators.
• Credit and fraud agencies.
• Payment processors, identity verification services.
• Third-party service providers.
• Business partners or affiliates.

Transfers outside the EEA are protected by:

• Adequate country protection status.
• Standard contractual clauses.
• Privacy Shield (where applicable).

Changes to Privacy Policy

We may update this policy periodically. Significant changes will be communicated to you via our website before they take effect. Continued use of our services implies acceptance.