local.meta.refund-terms.title

Refund Policy

No refunds once the deposit (including any bonus) has been played.
Refund requests must be submitted within:
- 24 hours of the transaction OR
- 30 days if a player claims unauthorized access to their account (e.g., by a minor or third party).
Requests should be sent to support@b52.me.
We reserve the right to withhold any refund until we fully verify the identity of the account holder. Players may be asked to provide notarized ID or certified identification.
Failure to comply within 7 days will result in account closure and forfeiture of funds. This decision is final.
Players are expected to play fairly. Usage of unfair methods (computer aids, betting systems, etc.) is prohibited.
Refund reviews are handled by B52 and will be resolved within 5 working days upon approval.